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McCrudden Training

Eastbourne & District Chamber of Commerce

Workshop TitleProblem solving and decision making Training

Summary of the overall aims of the course

Problem solving is a crucial business skill. Having an effective method for identifying problems and potential problems and implementing appropriate solutions can save a business time, money and resources.

Participants on this course will learn the importance of analysing a problem and following a structured approach to problem resolution. The course offers a practical approach and encourages participants to apply the skills to their own work-based problems.

Course objectives

At the end of the course delegates will be able to:

  • Identify, define and analyse problems;
  • Apply 2 different models to explore the root cause of a problem;
  • Apply techniques to generate a list of possible solutions;
  • Evaluate possible solutions to identify and narrow options;
  • Develop a robust action plan;
  • Evaluate the success of the problem solving approach.

Target audience

Anyone who leads or is responsible for business related problem solving and decision making.


One day (6 hours)

Min / Max no. of delegates


Assessment Method



Debbie Moore holds an MSc in management development and is an NLP master practitioner. She is a highly experienced corporate coach and trainer and a Licentiate Fellow of the Institute of Training & Occupational Learning.

Throughout her career, Debbie has worked with major national and international businesses including a major aerospace company, a leading national motor insurance company and a global financial brand.


Delegate rate for Edeal and Chamber Members £157