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McCrudden Training

Eastbourne & District Chamber of Commerce

Workshop TitlePlanning, running and participating in effective meetings

Summary of the overall aims of the course

Badly run meetings are an expensive waste of time and resources for any business, but focused, well-structured meetings can be worth every penny they cost.

The practical workshop explores the do’s and don’ts of planning and running successful meetings, from identifying a need to meet, to closing the meeting on time. Using practical exercises you will develop an understanding of meetings from the perspective of the chair, the note taker and the participants.

The day will also look at the people skills behind successful meetings, including skills to manage your own participation, as well as taking succinct and accurate notes and appropriate formats for presenting minutes.

Course objectives

At the end of the course, delegates will be able to:

  • describe the functions of different types of meetings;
  • decide when it is appropriate to commission a meeting and list a range of alternatives to meeting;
  • recognise the seven stages in planning a meeting;
  • describe the role of a chairperson;
  • identify techniques for taking notes and the key features of written minutes;
  • describe tactics for managing difficult people in meetings; and
  • manage their own participation in meetings.

Target audience

The workshop is suited to anyone who has to attend meetings, talks and discussions, especially those who may be asked to chair or take meeting notes. It assumes no previous knowledge and is ideal for those new to formal meetings, or those simply wanting to refresh their skills.


One day (6 hours)

Min / Max no. of delegates


Assessment Method



Drawn from our pool of trainers (depending upon availability)


Delegate rate for Edeal clients and Chamber Members £157